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Shipping & Delivery Policy

 

Learn how Cherish Foods processes, ships, and delivers your frozen food orders with care.

Order Processing


All orders are reviewed and confirmed by our team before dispatch. Once your order is confirmed, we begin preparing it for shipment while maintaining proper frozen storage conditions. 



Delivery Coverage

Cherish Foods delivers to selected cities and regions across Pakistan. Delivery availability may vary depending on your location. Please contact us to confirm service in your area. 



Estimated Delivery Time

Delivery times depend on your location, order size, and product availability. Our team will provide an estimated delivery schedule when your order is confirm. 

Maintaining Product Quality


Our frozen products are handled using appropriate cold chain practices to help preserve freshness and quality during transportation. We recommend transferring products to a freezer immediately after receiving your order  



Delivery Charges

 Delivery charges, if applicable, will be communicated during order confirmation. Promotional offers or minimum order requirements may qualify for discounted or free delivery.



Upon Delivery

Please inspect your order at the time of delivery. If you notice any damaged packaging, missing items, or incorrect products, inform our delivery representative or contact our customer support as soon as possible. 



 Unsuccessful Delivery Attempts


 If delivery cannot be completed due to an incorrect address, unavailable recipient, or other circumstances beyond our control, our team will contact you to arrange an alternative delivery.



Questions About Delivery?


Our customer support team is always ready to assist with shipping, delivery schedules, and order tracking.

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